There are many people in the workplace that do their job and do it well yet their people skills may be lacking. Their presence in the office can create a dynamic that compromises focus and encourages unnecessary staff turn-around.
In contrast, there are those who have good people skills, often compassionate and ready to assist wherever needed, yet struggle with resilience. They are ill-equipped to respond to the challenges created by those who lack people skills. These very typical dynamics can create unneeded distractions and consistent problems that sabotage job satisfaction and productivity. Coaching can be invaluable.